Project Administrator - Thames Water Utilites

Description : Project Administrator. Company : Thames Water Utilites. Location : Lodge+1 location

Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you’ll be doing

A member of a Regional Delivery Office, within Capital Delivery. This role will provide support to the team, through the delivery of specific activities across a broad range of functions from design, commercial, construction and project management. This is a key role, with responsibility for keeping the team organised and running smoothly.

Working alongside the team managers, in an often fast-paced delivery environment, to track and dispense information to enable effective delivery.

Key Accountabilities

  • Project and office administration
  • Co-ordinate activities across the team, provide & deliver reports, presentations & analysis of data to support meetings
  • Support functionality across the Delivery Office, through the design and delivery of effective processes
  • Support delivery through progress tracking and reporting
  • Arrange and facilitate meetings, taking minutes and following up on actions
  • Raising purchase orders and assisting with buying and payment operations for the team
  • Ensure compliance with internal processes and procedures
  • Deliver excellent customer service and continuous improvement
  • Assist with Health and Safety activities across the team

What you should bring to the role

  • Experience working within a delivery-focused team
  • Good understanding of project delivery processes
  • Ability to mentor & transfer skills to others
  • Good understanding of customer expectations and our customer base

Skills

  • Excellent communicator externally and internally (Written, verbal, presentation skills)
  • Working knowledge and Intermediate level of Office IT Systems (including MS Office (Excel, Word), MS Outlook E-mail)
  • SAP / CRM experience.
  • Database administration experience, including data entry and basic reporting
  • Problem-solving, decision-making in relation to planning tasks
  • Excellent telephone manners/ customer service skills

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with the length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.